Case Study: InTouch Credit Union achieves easier online performance management with CRG emPerform

Intouch Credit Union streamlines performance management for 200 employees with CRG emPerform

InTouch Credit Union, a not-for-profit financial institution with 200 employees, faced challenges with its limited and cumbersome performance management system. They needed an easy, automated solution to handle their unique approval routing processes for performance and compensation tasks. After evaluating several options, they selected the emPerform platform from vendor CRG emPerform to address these needs.

By implementing emPerform, InTouch Credit Union equipped its entire staff with an intuitive and accessible online performance management system. The solution provided robust functionality for goal setting, compensation planning, and customizable approval routing, which resulted in minimal training requirements and highly accurate record-keeping. The vendor CRG emPerform also provided stellar customer support, making them a trusted partner. The credit union has achieved great results since becoming a customer in 2014, consistently receiving positive feedback from users on the system's ease of use.

Intouch Credit Union