Case Study: Gamma‑Dynacare achieves consistent, centralized talent management with CRG emPerform

Gamma-Dynacare Medical Laboratories Modernizes Its Talent Management Processes by Going Online with emPerform

Gamma-Dynacare Medical Laboratories, one of Canada’s largest laboratory service providers with more than 2,000 employees and 200 patient centres, needed to modernize talent management. The organization lacked a formal, centralized process for performance reviews, goal tracking, accountability and year‑round coaching, and faced a shortage of highly skilled talent it needed to develop internally.

Gamma‑Dynacare selected emPerform’s all‑inclusive talent management suite and rolled out modules (succession, compensation, reporting and real‑time feedback/tag) within a year. Administrators configured the system quickly, managers and employees adopted it fast, and HR and senior leaders now have a single source of performance data—resulting in consistent, fair reviews, clearer goals and accountability, better coaching, and improved ability to identify and develop talent for vacancies.

Gamma-Dynacare

Sheldon Callender

Manager, Compensation and HRMS