Case Study: First Harrison Bank reduces performance management overhead by 50% with CRG emPerform

First Harrison Bank cuts performance management overhead by 50% with CRG emPerform

First Harrison Bank, a community bank with 235 employees, sought to replace its inefficient and insecure Excel-based performance review and merit pay processes. Their challenges included excessive administrative overhead, security risks, and an inability to analyze performance data. They turned to vendor CRG emPerform and its performance management solution to streamline operations and empower better employee development discussions.

By implementing emPerform, the bank automated its reviews and compensation planning, centralizing all performance data. The solution from CRG emPerform eliminated paper and spreadsheets, leading to a 50% reduction in administrative time for the HR team. It also enriched performance discussions and provided better consistency in reviews and scoring. Furthermore, the integrated compensation module helped managers efficiently manage merit reviews and stay within budget.

First Harrison Bank