Case Study: Federation of Canadian Municipalities automates performance management with CRG emPerform

Federation of Canadian Municipalities reduces performance appraisal paper use with CRG emPerform

The Federation of Canadian Municipalities (FCM) was relying on a manual, paper-intensive employee performance management process built on complex Excel spreadsheets. This system was inefficient, difficult to report on, and dependent on a single expert for maintenance. Seeking to automate its existing process and improve reporting, FCM selected the emPerform performance management solution.

By implementing emPerform, FCM automated its appraisal system, personalized rating scales for different positions, and integrated with Microsoft Dynamics GP. The vendor's solution drastically reduced paper use, eliminated manual data entry, and empowered HR to create custom reports. emPerform provided FCM with increased efficiency, robust analytical capabilities, and access to additional features like 360° reviews.

Federation of Canadian Municipalities