Case Study: C&K Management achieves consistent, timely employee reviews and aligned corporate goals with CRG emPerform

C&K Management Uses emPerform to Improve Consistency & Quality of Employee Reviews and to Align Employee and Corporate Goals

C&K Management, a Hyderabad-based learning and content services firm with over 350 employees, found its paper-based performance appraisal process was slow, paperwork-heavy and poorly valued by staff after introducing a Balanced Scorecard. Reviews routinely stalled for three to four months, required extensive HR follow-up, and failed to link individual feedback to corporate goals, undermining the effectiveness of the broader performance management system.

C&K implemented CRG emPerform, a configurable web-based appraisal system that automated workflows, notifications and reporting and made reviews accessible across locations. The change cut paperwork and delays, improved the quality and timeliness of appraisals, increased visibility and employee buy-in, and enabled clearer alignment of individual activities with corporate goals and rewards.

C&K Management

Ratnavalli

Group Head HR