Case Study: C&K Management improves employee reviews and aligns goals with CRG emPerform

C&K Management cuts appraisal delays from 3-4 months with CRG emPerform

C&K Management, a Hyderabad-based firm with over 350 employees specializing in learning and content management, faced a challenge with its paper-based employee appraisal process. The system was time-consuming, ignored by employees who saw little value in it, and created a staggering administrative burden for HR. To automate and improve this process, C&K Management selected the emPerform web-based performance appraisal system from vendor CRG emPerform.

The emPerform solution automated the workflow, providing tools and notifications that guided employees through the process. This implementation drastically reduced paperwork, improved the consistency and timeliness of reviews, and successfully aligned employee activities with corporate goals. Using emPerform, C&K Management was able to integrate its performance management with its corporate balanced scorecard and link employee rewards directly to performance results.

C&K Management