Case Study: Broad Reach Healthcare improves performance management with CRG emPerform

Broad Reach Healthcare cuts review workload by 50% with CRG emPerform

Broad Reach Healthcare, a provider of post-acute healthcare services, faced significant challenges with its cumbersome, paper-based performance review process. This manual system was prone to errors, delays, and inconsistencies, hindering effective communication and coaching. Seeking a modern solution, the organization selected the emPerform platform from vendor CRG emPerform to automate and improve its performance management.

By implementing emPerform, Broad Reach Healthcare streamlined its review process with customizable workflows, leading to a 50% reduction in the time supervisors spent on administrative tasks and the timely completion of all evaluations. The vendor CRG emPerform provided a solution that enhanced employee engagement through regular feedback check-ins and improved the consistency and tracking of goals and competencies, contributing to better organizational planning and a culture of continuous improvement.

Broad Reach Healthcare