Case Study: Harps improves employee engagement with Crew

Improved employee engagement at Harps

Harps, a grocery retailer with 4,500+ team members across 100+ locations, needed a better way to manage scheduling and internal communication. Before Crew, schedules were handled on paper and posted in the break room, which created confusion, made shift changes difficult, and slowed down managers and employees.

With Crew, Harps gained real-time scheduling, shift swapping and coverage approvals, and controlled team communication with content filtering, admin controls, and user flagging. Crew also helped Harps share updates across departments, celebrate employees with Gold Stars, and provide easy access to resources and emergency information, improving employee engagement and saving time on schedule changes.

Harps

Frank Ray

Vice President of Human Resources