Case Study: Five Star Airport Alliance achieves unified enterprise operations and faster quote-to-deliver with CrescentOne

Single Enterprise Solution Replaces Disparate Systems, Optimizes Business Processes and Enhances Operational Control

Five Star Alliance, the largest privately held turnkey baggage-handling systems manufacturer in the U.S., was running multiple legacy, poorly integrated systems that could not keep pace with growth or support its complex make-to-order (MTO) and engineer-to-order (ETO) processes. To gain operational visibility, standardize processes and improve its sales and quoting workflows, Five Star selected CrescentOne and its enterprise solution (GLOVIA G2, including the web-based Configurator) to replace disparate applications.

CrescentOne implemented a single enterprise-wide application that standardized operations, improved material movement tracking and provided a web-based configurator for rapid quoting and product configuration. As a result, Five Star Alliance achieved greater inventory visibility and multi-location planning, increased the speed and accuracy of estimates and product development, and shortened quote-to-deliver cycle times for its complex engineered products — delivering measurable improvements in operational control and responsiveness under CrescentOne’s solution.

Five Star Alliance

Bill Roche

ERP team leader