Case Study: Total Lab Care expands across Sudan with CrelioHealth

Total Lab Care Expands its Business across Sudan, using LiveHealth

Total Lab Care, a laboratory network in Sudan, was struggling with repeated data loss, heavy manual work, revenue leakages, high sample-transfer logistics costs, and slow report turnaround times across its spread-out locations. To address these operational challenges, it turned to CrelioHealth and its laboratory management platform to bring more control and consistency to the business.

CrelioHealth implemented automation across pre-analytical, analytical, and post-analytical workflows, instrument interfacing, Arabic SMS communication, patient portal integration, and centralized financial control across branches. The results included significantly improved operational efficiency, reduced leakages, stronger financial visibility, faster report delivery, better patient satisfaction, and the ability for Total Lab Care to expand beyond Khartoum and grow its lab network across the country.