Case Study: Millennium Special Lab achieves revenue growth and operational efficiency with CrelioHealth

Millennium Lab Drives Significant Revenue Growth Using LiveHealth

Millennium Special Lab Pvt. Ltd. (Millennium Lab), a multi-center diagnostic lab operating since 1979, was struggling with revenue leakages, fragmented processes, data security concerns, and the complexity of managing sales, collections, finance, and sample workflows across locations. The lab chose CrelioHealth and its cloud-based LIMS/LiveHealth patient app to support its growing operations.

CrelioHealth implemented a secure cloud LIMS with automation for registration, reporting, billing, finance, inventory, and MIS tracking, plus online payments for home collections and mobile monitoring. As a result, Millennium Special Lab reduced revenue leakage from 20–22% to under 5%, cut turnaround time by 20–30%, lowered manual effort, improved process visibility, and gained real-time control over operations across its lab network.

Millennium Special Lab

Ulhas Vaidya

Founder