Case Study: The Chatham Group improves productivity with Crelate

The Chatham Group’s Recruitment Revolution with Crelate

The Chatham Group, a recruiting firm specializing in high-profile C-suite placements, needed a more efficient and user-friendly system to replace a paper-based process, PCR, and later Bullhorn. The team faced integration issues, poor usability, weak customer service, onboarding difficulties, delayed billing, and even lost candidate data, which slowed productivity and made communication harder.

To solve these challenges, The Chatham Group implemented Crelate, using its CRM, enrichment tools, pipeline management, and sequencing features to improve candidate communication and streamline recruiting workflows. With Crelate, the firm reported an 18% increase in productivity, an 18% increase in engagement, an 18% reduction in costs, and a 14% decrease in time-to-fill.

The Chatham Group

Alden Galvanek

The Chatham Group