Case Study: Ambassador Search Group achieves 5x headcount growth and 100% annual growth with Crelate

Recruiting Firm Grows 5x Headcount with Crelate’s Recruiting CRM and ATS Solution

Ambassador Search Group, a Coeur d’Alene–based recruitment firm that places management-level talent for high-end construction and telemedicine device companies, needed a faster, centralized way to manage dozens of personalized touchpoints and stop relying on spreadsheets, slow ATS tools, and inbox searches. The firm selected Crelate’s recruiting CRM and ATS (Crelate Talent) to automate tracking, reminders, and pipeline management so recruiters could scale without losing relationships or productivity.

By consolidating and automating recruitment processes with Crelate, Ambassador Search Group grew internal headcount 5x, achieved over 100% year-over-year growth in placements, and saved thousands of hours of administrative work. Crelate’s speed, engagement tracking, reporting, and customer-driven innovation improved visibility and team efficiency, enabling sustainable growth while preserving recruiters’ personal time.

Ambassador Search Group

TJ Kastning

Senior Recruiter