Case Study: Mastercard achieves scalable generative AI governance with Credo AI

Mastercard scales generative AI governance across 143 billion transactions with Credo AI

Mastercard, a global leader in financial services, faced the challenge of scaling its governance processes to manage the risks of hundreds of new generative AI use cases. Manual reviews were too slow and threatened to hinder innovation. To address this, Mastercard partnered with vendor Credo AI to implement its AI governance platform, aiming for a scalable and reliable system to manage novel risk profiles.

The Credo AI Platform provided a centralized AI Registry and an automated intake process to streamline reviews, plus a Vendor Portal to collect evidence directly from third parties. This solution automated risk assessments and evidence collection, saving time and reducing errors. It provided Mastercard with greater visibility into AI adoption across the enterprise and enabled faster, more scalable submission and approval of use cases while maintaining strict control over AI risk. Credo AI empowered Mastercard to responsibly implement generative AI with better speed and scale.

MasterCard