Case Study: Restaurant City achieves over 600% increase in average order value with Credit Key

Restaurant City's Order Values Spike Over 600% Using Credit Key

Restaurant City, a century-old foodservice equipment and supply dealer, faced customers who couldn’t wait days for traditional loans and often lacked viable credit options. To remove this sales friction, Restaurant City partnered with Credit Key to offer buy-now-pay-later financing (30 days to 12 months, no prepayment penalties) with instant approvals at the point of sale and online.

Credit Key’s solution—instant approval financing integrated at checkout plus marketing materials (QR-enabled postcards, banners, kiosks)—allowed customers to complete purchases immediately while Credit Key paid Restaurant City in full. The impact was dramatic: Credit Key-funded transactions averaged $4,600 versus a $750 overall AOV (over a 600% increase) and delivered roughly a 70% conversion rate, prompting plans to expand Credit Key to additional locations.

Restaurant City

Jay Silverman

Controller