Case Study: UK Organization Achieves 1,000+ Recurring Customers in 90 Days with Credico/PFS Face-to-Face Acquisition

UK Organization acquires 1,000+ recurring customers in 90 days with CREDICO / PFS

The UK organization faced the challenge of launching a new face-to-face customer acquisition channel from scratch without any existing infrastructure. They needed a compliant way to rapidly build long-term recurring revenue while ensuring strong governance, data protection, and customer experience standards to mitigate operational and reputational risks. They partnered with the vendor CREDICO to implement this outsourced acquisition programme.

CREDICO designed and launched the entire face-to-face acquisition programme, embedding clear consent processes, compliance standards, and robust reporting from the outset. The solution focused on transparent customer conversations and ensured operational capacity could handle the growth. As a result, CREDICO successfully acquired over 1,000 new recurring customers for the UK organization within the first 90 days, demonstrating the channel's effectiveness for building sustainable, governed revenue.