Case Study: Guidewheel scales safe company-wide AI with Credal

Guidewheel saves 4 hours a day with Credal

Guidewheel, an AI-powered FactoryOps platform for manufacturers, faced a challenge when scaling AI adoption across its teams. Their Revenue Operations team needed to provide secure access to sensitive Salesforce data without granting ungated API access to AI models like Claude, as this risked data corruption and violated customer contracts. The vendor, Credal.ai, was brought in to address this need for a secure AI platform.

Credal.ai implemented role-based Model Context Protocol (MCP) servers, creating a "RevOps MCP" with full read-write capabilities for experts and a read-only "Organizational MCP" for the wider company. This solution allowed Guidewheel to scale AI safely, enabling RevOps to build high-impact internal applications. The results included automating a sales executive workflow that saved four hours of manual work per day and creating an automated data backup system at zero additional cost.

Guidewheel