Case Study: Family Farm & Home launches BOPIS curbside pickup with Creatuity Corp.

Family Farm & Home launches Insta BOPIS in 10 days with Creatuity Corp.

Family Farm & Home, a family-owned chain of retail stores, had a Magento website that was only a catalog and lacked e-commerce functionality. Their challenge was to quickly develop a Buy Online Pick Up in Store (BOPIS) platform to meet heightened customer needs, especially for essential products and curbside pickup at the onset of the COVID-19 pandemic. They partnered with vendor Creatuity Corp. for this custom development.

Creatuity Corp. rapidly developed an initial "Insta BOPIS" solution for the client within 10 days. This allowed Family Farm & Home to launch with select products and locations, which has since expanded to over 100 products at all 44 Michigan stores. The solution resulted in increased online traffic and sales, generating revenue growth. Creatuity Corp. continues to work on a full BOPIS implementation and plans for further integrations.

Family Farm & Home