Case Study: Manchester City Council creates a more inclusive 10-year culture framework with Creative Concern

Manchester City Council launches a 10-year culture framework with Creative Concern

The customer, Manchester City Council, sought to develop a new ten-year cultural framework to elevate the city's cultural success and make it more accessible and relevant to its diverse communities. They engaged the vendor, Creative Concern, to lead this strategic initiative, which required a highly inclusive and co-designed process.

Creative Concern implemented a solution that involved extensive co-design with the community through surveys, workshops, and engagement events. The vendor reached over 250,000 residents via social media, gathered around 1,300 survey responses, and incorporated feedback from 52 community groups. This process culminated in the successful launch of the new ten-year cultural strategy in September 2024, solidifying a framework shaped by a wide range of stakeholders and voices.

Manchester City Council