Case Study: Stichting Uitgestelde Kinderfeestjes (stUK) achieves 1-minute response times and doubled volunteer productivity with Creatio

Creatio solutions help a Netherlands-based NGO with its mission of bringing joyful experiences to impoverished children

Stichting Uitgestelde Kinderfeestjes (stUK) is a Netherlands-based non-profit that organizes birthday parties for underprivileged children. Facing a 230% annual growth in requests and a need to unburden its board and volunteers while ensuring no request was missed, stUK chose Creatio’s low-code CRM and process automation platform to replace Excel-based processes and meet GDPR, usability, and customization requirements.

With Creatio (implemented by partner Webrixs), stUK adopted unified data management, tailored guided workflows, website integration, automated communications and verification rules, and inventory/task management—bringing end-to-end party planning into a single, user-friendly interface. The Creatio solution cut response times from 24 hours to one minute, doubled employee productivity, and reduced application inquiries tenfold, enabling stUK to scale operations and better serve children in need.

Stichting Uitgestelde Kinderfeestjes (stUK)

Renée Kranenberg

Founder and Chairman