Case Study: Rangel Logistics Solutions achieves 14% reduction in administrative time and 15x faster status updates with Creatio

Creatio drives warehouse digitalization for Rangel Logistics Solutions

Rangel Logistics Solutions, a global logistics operator serving over 23,000 customers, faced paper-based, resource-intensive document and warehouse workflows that made process tracking and information sharing with departments, partners and vendors difficult. To replace manual processes and meet requirements for low-code process design, a powerful mobile app, easy ERP/Excel data exchange and a user-friendly UI, the company engaged Creatio (Studio Creatio).

Creatio implemented Studio Creatio to digitalize warehouse operations—providing CRM/BPM support for truck and cargo inspections, a mobile app for paperless quality control, real-time data and omnichannel communications, ERP/Excel integration, customizable “Requests” tracking and analytics. As a result, Rangel now handles over 100 shipments per day via the mobile app, cut administrative time by 14%, and delivers status updates 15 times faster, while improving process visibility and user adoption.

Rangel Logistics Solutions

Miguel Novais

Operations Manager of Contract Logistics