Case Study: Al Pack Group achieves standardized, automated operations and real-time visibility with Creatio

Al Pack Group Tames Business processes complexity with easy-to-use low-code solutions

Al Pack Group, a manufacturer of aluminum packaging serving FMCG segments and operating across multiple subsidiaries and 28 countries, struggled with fragmented, Google Sheet–based processes that undermined transparency and alignment. The company chose Creatio’s low-code business process management and process automation platform to standardize operations and create a unified digital workplace across the group.

Creatio was deployed across the entire organization to automate and monitor workflows—today the system runs almost 100 business processes, including five large-scale workflows (some with over 1,000 elements)—providing real-time visibility, automated data quality controls, sample tracking, and instant incident alerts. As a result, Al Pack Group significantly reduced manual tasks and emails, improved traceability (one sending design process can handle up to 20 samples with full delivery history), boosted employee productivity, and established a scalable roadmap for further automation with Creatio.

Al Pack Group

Ognjen Kovačević

Business Process & Operations Manager