Case Study: Prosports achieves centralized B2C and B2B e-commerce with Creatim

Prosports streamlines B2C and B2B e-commerce with Creatim

Prosports, a sportswear retailer, faced the challenge of manually managing its growing volume of B2B orders while also operating a B2C online store. This separate, manual process was inefficient, prompting them to seek a unified e-commerce solution from vendor Creatim to centrally manage both sales channels and optimize business operations.

Creatim implemented a solution using the Sylius framework to create integrated B2C and B2B stores that share a central product catalog. The new platform automated processes, including order recording in the ERP system, and provided features like international tax calculation and B2B stock notifications. As a result, Prosports achieved significant sales growth, automated its business processes to free up its sales team, and received positive customer feedback on the new website's speed and usability.

Prosports