Case Study: Fortrade achieves better B2B efficiency and user experience with Creatim

Fortrade grows online B2B sales with Creatim and 20 years of trading experience

The furniture trading company Fortrade faced challenges with its B2B online store, which was managed by an offshore team causing communication issues and development constraints. Seeking a flexible solution to modernize the user experience and adapt to their specific sales process, they partnered with the vendor Creatim to revamp the platform.

Creatim implemented a solution involving ERP integration API for data migration and updated the data feed system. They introduced industry-specific functions like packaging quantity orders, real-time gross weight and volume calculations for delivery planning, and customizable procurement roles for partners. According to Fortrade, the Creatim team's work led to numerous positive responses from partners and a growth in online sales.

Fortrade