Case Study: North Lanarkshire Council streamlines school meals across 133 schools with CRB Cunninghams Fusion cashless catering

North Lanarkshire Council - Customer Case Study

North Lanarkshire Council sought to revolutionize the dining experience and streamline operations across its 133 schools. The challenge was to implement a unified cashless catering system that would combine services with online payments, remove the need for cash, and significantly reduce student waiting times. To address this, they partnered with vendor CRB Cunninghams to deploy their Fusion cashless solution.

CRB Cunninghams implemented its integrated Fusion cashless system, which included point-of-sale tills, the iPayimpact online payment platform, and the Fusion Online pre-order app for secondary schools. For primary schools, they introduced smartboard ordering. The vendor provided comprehensive onsite training for staff. The results were outstanding, with feedback from staff and pupils being highly positive. The solution successfully made the dining experience quicker, removed physical transactions, and attracted tech-savvy students through modern pre-ordering capabilities.

North Lanarkshire Council

John Darcey

Projects and Resource Manager