Case Study: Upgrade elevates its employee food experience with Crafty

Upgrade elevates employee experience across 3 floors with Crafty

Upgrade, a fintech company based in San Francisco, faced a challenge in maintaining a consistent, high-quality pantry and beverage service across its three-floor headquarters for 200+ employees. Frequent events and multiple kitchens stretched their internal workplace team thin. They partnered with Crafty to find a solution using its Concierge pantry management program.

Crafty implemented its solution by providing a dedicated, full-time onsite concierge to manage all pantry operations, event support, and inventory. This partnership resulted in a seamless and elevated employee experience, providing premium snacks and beverages while offering the workplace team full budget visibility and operational efficiency. The vendor, Crafty, helped create a more welcoming office environment that strengthened team relationships and became a valued part of the company's culture.

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