Case Study: DraftKings achieves a consistent, scalable office pantry experience with Crafty

DraftKings streamlines five office pantry programs with Crafty

DraftKings, a major sports betting company, faced a fragmented and inefficient food and beverage program across its five national offices as it navigated the return to office. With numerous vendors causing operational waste, Global Facilities Manager Andrew Moscardelli sought a partner to create a consistent, high-quality experience. After a review, DraftKings selected Crafty for its Delivery Plus service to optimize their program and budget.

Crafty implemented a national program, later upgrading to a Concierge service in high-traffic locations like Las Vegas, where an onsite expert managed daily operations. The solution provided DraftKings with consistent offerings and actionable data analytics to track spending and usage. As a result, Crafty helped build community, increased operational efficiency, and received positive employee feedback, confirming the partnership was a success for their return-to-office strategy.

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