Case Study: ActiveCampaign scales its office coffee and pantry program with Crafty

ActiveCampaign scales office pantry and café across a 55,000-square-foot headquarters with Crafty

ActiveCampaign, a technology company experiencing hyper-growth, faced the challenge of scaling its office food and beverage program sustainably. Their operations team was overwhelmed by manually managing pantry services while moving to a much larger Chicago headquarters. They needed a tech-forward pantry partner, Crafty, to help design and operate a high-quality program that would support their culture and rapid expansion.

Crafty partnered with ActiveCampaign from the initial buildout, providing expert guidance on café design, equipment selection, and utility planning. The vendor then seamlessly managed daily pantry operations, supported by a proprietary technology platform for reporting and task verification. The solution resulted in an elevated and scalable café experience that became a centerpiece of the office, improved employee satisfaction, and allowed ActiveCampaign's team to focus on core business growth.

ActiveCampaign