Case Study: ActiveCampaign scales its office pantry and coffee experience with Crafty

ActiveCampaign - Customer Case Study

ActiveCampaign, a fast-growing technology company in Chicago with 300+ employees, needed a scalable way to manage its office coffee and pantry experience as it moved into a much larger headquarters. In hyper-growth mode, the operations team was stretched thin, and ActiveCampaign wanted more than a transactional supplier—it needed a tech-forward pantry partner that could support both the buildout and ongoing food and beverage operations.

Crafty partnered with ActiveCampaign from day one to design the café and pantry program, advising on layout, equipment, utilities, and installation while also handling day-to-day operations. The result was a polished, scalable workplace hospitality experience that employees embraced, with a café that became a centerpiece of the office, useful pantry spend reporting, and photo documentation that gave the operations team peace of mind.

ActiveCampaign

Amanda Gruber

Global Workplace Operations