Craftware B2B Case Studies & Customer Successes

Craftware provides the best quality of advanced body-leasing, ensuring the whole spectrum of highly-skilled specialists for every project’s stage, comprehensive consultations, and training. They are constantly developing. They can help with complete Salesforce implementations, customizations and development, taking responsibility for its success. They also offer services addressed to the IT competence centers of multinational corporations that have deployed the Salesforce platform. They provide technology support and scalable, high-quality projects.

Case Studies

Showing 64 Craftware Customer Success Stories

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Implementation of the Partner Community in Aegon

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Implementation of the customer service module at Aegon

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Implementation of Sales Cloud in Aegon

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Improving CRM Sales Cloud performance at Cerrad

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Creation of Salesforce application for eRecruiter

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Lightning Experience for Flotman

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Utilising the power of data thanks to CRM Analytics in Generali

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Efficient tasks planning and sales reporting at Generali thanks to Salesforce implementation

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How was the work of agents in the partner sales network of Generali Polska improved?

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Strategic partnership Winning tender for German IT service provider in public Health Insurance

Global Healthcare and Life Sciences (HLS) Company - Customer Case Study

Higher quality of service thanks to a multidisciplinary team

Maximising efficiency in Biotech global Managed Service for PaaS and DevOps

Optimizing processes for a Manufacturing Company with UiPath RPA Automated QA for Better Efficiency

Process automation and digital transformation in a manufacturing company

How to generate qualified B2B leads through various marketing channels with Marketing Cloud in MedTech company

Providing system for managing the oncological tests process – support and development

Service Cloud Voice implementation for unified contact centre

Managed Service for 5.5k users

Hassle-Free Medical Checkups with UiPath Automation

Maintenance and development of Salesforce in a global tobacco company

Implementation of the Salesforce Partner Community at Grecos Holiday

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The power of self-service with Salesforce Einstein Bots at Harman

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How was customer service time reduced by half at home&you

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Development of CRM for IMI Hydronic Engineering

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Transforming Healthcare Testing with a Modern-Day Test Architecture

Transforming Legacy System Reporting into a Comprehensive Hyperautomation Initiative

Managing marketing materials across the biopharma company thanks to the application built on Salesforce

Application – intranet for biotechnology company

Strengthening brand image within FMCG industry through optimization of sales processes

Transforming Customer Engagement with Salesforce Marketing Cloud for an European Bank

System for processing research co-financing applications built on Experience Cloud for Biotech

Enhanced B2B lead generation thanks to Marketing Cloud Account Engagement

CRM integration with Genesys CTI – how LWC solutions accelerate sales processes and automation

Salesforce implementation in a large pharmaceutical company

Faster customer service and improved customer experience in a life science company

How to optimise drug sales for inpatient healthcare with Sales Cloud

New Approval Management tool – the custom solution that supports daily work in the biotechnology company

Leading Customer Onboarding Company - Customer Case Study

How Marketing Cloud revitalised customer communications for a dietary catering company

How to improve customer care and increase sales with Salesforce CRM and Marketing Automation

Building knowledge base for company in e-commerce industry

Lowering costs and customer case resolution time in the leasing industry thanks to Service Cloud implementation

Smarter and faster sales with Salesforce App Cloud

Salesforce solution for drug launch strategy in the biotech – a custom app (validated system)

Setting Up the Pillars of an Automation-First Culture as We Migrate Our Client to UiPath

Managed Service supporting users 24/5

Increased customer engagement thanks to Marketing Automation in the automotive industry

Managed services for an expense monitoring system for pharmaceutical representatives

BBK improves sales performance through Marketing Automation and Interaction Studio

A retail chain’s success with CRM and Marketing Automation

Using UiPath to Prevent Transaction Fraud

How to increase brand recognition in Consumer Healthcare company

Increasing sales efficiency and brand awareness with a work environment built on Salesforce Lightning Experience

Legacy System Migration in Healthcare company

How Pluxee reduced costs and increased customer service efficiency with Service Cloud and Genesys CTI integration

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Implementation of Marketing Cloud at Provalliance

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The transformative power of Marketing Cloud adoption in Provalliance, a leader in the hairdressing sector

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Improving the sales process of Ruptela

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Standardization of the sales process in Sodexo Polska

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Sodexo - Customer Case Study

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Implementing E2E Automation for recurring business management to meet customer needs

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Implementation of Service Cloud in the AZA Group

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How we trained Shared Service employees in Salesforce technology

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