Case Study: The Petey Greene Program strengthens volunteer management and Salesforce workflows with Craftsman Technology Group

The Petey Greene Program streamlines volunteer operations across 8 states with Craftsman Technology Group

The Petey Greene Program, a nonprofit supporting the academic goals of incarcerated people, faced challenges with technical debt and inefficient processes in its Salesforce system. They sought a long-term partner to help clean up their setup and implement new tools for engaging volunteers, turning to Craftsman Technology Group and its Managed Services team for support.

Craftsman Technology Group worked incrementally with The Petey Greene Program, first addressing technical debt by replacing legacy code with declarative tools. They then implemented several key enhancements, including a new volunteer onboarding process, updated event attendance tracking, and a system to manage facility clearances. This partnership provided critical support for the nonprofit's strategic goals, leading to more reliable data entry and successful staff adoption of the new Salesforce elements.

The Petey Greene Program