Craftsman Technology Group
39 Case Studies
A Craftsman Technology Group Case Study
Rhode Island Parent Information Network (RIPIN), a nonprofit organization, partnered with the Rhode Island Department of Health and faced a challenge tracking and reporting program data for its Diabetes Prevention Program, which was previously managed across disparate systems. They engaged Craftsman Technology Group to build a centralized Salesforce-based system to meet their unique data reporting requirements, particularly for the Centers for Disease Control and Prevention.
Craftsman Technology Group designed and deployed a user-friendly Salesforce Experience Cloud community portal. This solution provided one-click reporting for CDC requirements, streamlined referral processes, and gave cross-organizational visibility into data. As a direct result, the value of the centralized system was demonstrated, leading to an ongoing partnership with Craftsman to expand the platform to accommodate several additional community health programs.