Case Study: Austin Film Society builds a self-enrollment portal for Creative Careers with Craftsman Technology Group

Austin Film Society launches a Salesforce portal in early 2022 with Craftsman Technology Group

The Austin Film Society, a nonprofit organization supporting filmmakers, faced the challenge of scaling its new Creative Careers program. They needed a Salesforce solution to allow participants to self-enroll in classes, access resources, and track their progress, but were unsure how to achieve this with their existing system. They engaged Craftsman Technology Group to leverage their Salesforce platform and build a new participant portal.

Craftsman Technology Group implemented a solution using Salesforce Experience Cloud to create an interactive participant portal. This included a custom rewards structure with badges and achievements, automated workflows for enrollment, and new objects to track participation data. The solution successfully extended the society's existing PatronManager application, providing a scalable platform for the program's anticipated growth and enhancing the experience for its participants.

Austin Film Society