Case Study: Houston TX Hot Chicken achieves inventory accuracy and margin control with Craftable

Houston TX Hot Chicken improves inventory accuracy across 29 locations with Craftable

Houston TX Hot Chicken, a fast-casual restaurant chain, faced operational challenges as its growth outpaced its visibility. Their previous system struggled with inaccurate inventory counts due to fixed-weight assumptions, particularly for chicken, and relied on slow manual processes. This led to delayed problem-solving and a lack of trust in their data, with issues only being caught after costs were baked into the weekly P&L.

The solution was implemented with Craftable, which provided a digital shelf-to-sheet inventory system. This gave the team live visibility into operations and accurate tracking for variable-weight items. As a result, Houston TX Hot Chicken regained accuracy and confidence in its numbers. Managers could now address variances immediately, leading to improved margins and more effective team coaching, all while significantly reducing the administrative burden on general managers.

Houston TX Hot Chicken