Case Study: Hakkasan Group achieves simpler inventory control and beverage program visibility with Craftable

Hakkasan Group expands beverage operations across 2 regions with Craftable

The customer, Hakkasan Group, faced significant challenges in managing its massive beverage inventory across multiple venues using outdated, manual methods. Their Director of Beverage, Constantin Alexander, was skeptical of complex hospitality software that removed the human element from operations. Hakkasan Group needed a more efficient, user-friendly system to support its planned global expansion.

Craftable provided an intuitive, mobile inventory control platform that was easy for staff to adopt. The solution offered simple reporting and gave the team the data they needed without over-automating the hospitality experience. As a result, Craftable enabled Hakkasan Group to streamline its inventory process, which was critical for its successful expansion into new international markets like Mexico and Saudi Arabia.

Hakkasan Group