Case Study: Boise Police Department achieves reliable in-vehicle connectivity and reduced costs with Cradlepoint

The Boise Police Department Builds a Better Network for Less

The Boise Police Department was operating with an outdated, expensive in-vehicle networking setup that relied on plug-in aircards, consumed excessive IT time, and forced officers to spend hours driving back to headquarters to file reports — all under a fixed budget. To modernize connectivity across its 150-vehicle fleet, Deputy Chief Eugene Smith and the City of Boise IT department selected Cradlepoint’s NetCloud Service for Mobile.

Cradlepoint deployed in-vehicle LTE routers with NetCloud Manager, WiFi-as-WAN, GPS/telematics integration, 24x7 support and a limited lifetime warranty, and the department moved to tablets on retractable mounts. The result was always-on connectivity and mobile hotspots for multi-officer incidents, dramatic IT savings (fleet updates that once took about 160 man-hours now deploy in minutes), lower capital and operating costs, increased patrol hours and faster emergency response — measurable operational and cost improvements delivered by Cradlepoint.

Boise Police Department

Sharon Jensen

IT Department’s Manager of Planning and Analysis