Case Study: Quick Service Restaurant Chain achieves 99.99% network failover reliability and uninterrupted payment processing with Cradlepoint

Quick Service Restaurant Chain Turns to Cradlepoint for Network Failover, “Four Nines” Reliability, & Device Management

Quick Service Restaurant Chain is a global quick service restaurant organization with tens of thousands of locations that needed bullet‑proof, always‑on connectivity to process millions of daily transactions. Faced with terrestrial outages that can delay credit‑card purchases and slow drive‑thru service, the chain selected Cradlepoint and its CRADLEPOINT 3G/4G adapter plus cloud‑enabled management and application platform to provide wireless failover and business continuity.

Cradlepoint deployed pre‑configured devices and a cloud management platform across thousands of restaurants to deliver “four nines” (99.99%) failover via 3G/4G, support for 70+ carriers, and centralized provisioning to maintain PCI compliance. The solution preserved uninterrupted payment processing and reduced service delays during wired outages, gave franchisees flexible carrier choices, and enabled a national rollout that the company expects to complete over the coming years — all delivered by Cradlepoint.