Case Study: Mutual Insurance Firm achieves business continuity and real-time mobile claims connectivity with Cradlepoint

Mutual Insurance Firm Uses Cradlepoint for Backup and Disaster Deployments

Mutual Insurance Firm, one of the nation’s largest insurance companies with about 18,000 agents and 350 claims offices, needed reliable branch and mobile connectivity to ensure real-time claims filing, protect revenue, and preserve customer experience during outages and disasters. To meet this need they selected Cradlepoint, deploying its Failover Bridge and COR Series devices along with Cradlepoint’s NetCloud Manager for centralized cloud management.

Cradlepoint provided drop-in 4G failover for branch offices and COR Series mobile connectivity for field agents, managed centrally via NetCloud Manager with zero-touch deployment, VPN security, and carrier flexibility. The solution delivered business continuity for 350+ locations, enabled real-time claims processing in the field, reduced total cost of ownership and truck rolls through remote management, and strengthened network security and uptime for the Mutual Insurance Firm.