Case Study: City Sightseeing Dubai achieves reliable on-board WiFi and passenger data capture with Cradlepoint NetCloud Service for Mobile

Middle Eastern Tour Operator Deploys In-Vehicle Solution for Data Capturing & Public WiFi

City Sightseeing Dubai, a tour operator with a 20-bus fleet carrying over 500 riders a day, needed reliable in-vehicle public WiFi to meet passenger expectations and unlock marketing opportunities. They worked with Cradlepoint to find a rugged, mobile networking solution—deploying Cradlepoint’s NetCloud Service for mobile with purpose-built in-vehicle routers.

Cradlepoint supplied ruggedized LTE routers and cloud-managed NetCloud services (routing, WiFi-as-WAN, GPS/telematics integration and remote management), enabling four-nines availability, dual-modem/dual-band connectivity, and captive-portal hotspots. Using the Cradlepoint-enabled WiFi, marketing partner WandaFi captures passenger data from the captive portal for targeted campaigns, giving City Sightseeing Dubai a competitive edge in signal quality and customer insights across its 20 buses and ~500 passengers daily.

City Sightseeing Dubai