Case Study: Harley Marine achieves rugged, reliable ship-to-shore connectivity and faster operations with Cradlepoint NetCloud Service

Harley Marine Replaces Outdated Technology & Deploys Ruggedized Routers for Maritime Connectivity

Harley Marine, a full-service maritime company with 175 boats and more than 1,000 employees, faced unreliable onboard connectivity because its legacy devices lacked bandwidth, ruggedness, and signal strength needed for navigation, invoicing, and ship-to-shore communications. To modernize its fleet, Harley Marine turned to Cradlepoint and deployed NetCloud Service for Mobile delivered via ruggedized LTE routers to augment VSAT and replace outdated technology.

Cradlepoint’s solution—routing, WiFi-as-WAN, content filtering, GPS/telematics integration, cloud configuration and 24x7 support—was rolled out on each vessel, allowing Harley Marine’s IT team to remotely manage devices and connect onboard systems. The result: hardware that withstands moisture and vibration, more reliable uptime for software updates and crew WiFi, and measurable operational gains—tasks that once took weeks are now completed in minutes and payroll/invoicing is recorded in real time—reducing support calls and streamlining day-to-day operations.

Harley Marine

Jay Franco

IT manager