Case Study: First Choice Loan Services Inc. achieves immediate branch connectivity and automated failover with Cradlepoint

First Choice Loan Services Utilizes Failover, OOBM & Day One Internet for Branches

First Choice Loan Services Inc., a boutique mortgage lender and subsidiary of First Choice Bank with more than 600 employees, needed rapid, reliable connectivity for its "Branch in a Box" program to meet tight one- to two-week branch-opening timelines. Long waits for private-line installations (often six to eight weeks) threatened those timelines, so the company turned to Cradlepoint—using branch & overlay failover devices, 4G LTE connectivity, NetCloud Manager PRIME and Out-of-band Management (OOBM)—to fill the connectivity gap.

Cradlepoint provided immediate 4G LTE primary connectivity for onboarding, centralized monitoring and configuration via NetCloud Manager PRIME, automatic wireless failover, and OOBM for remote diagnostics. The result: branches that once faced weeks-long delays were online overnight, seamless failover that preserves VoIP and cloud app performance, reduced equipment and service costs, and stronger business continuity—demonstrably cutting turn-up time from 6–8 weeks to same-day connectivity while simplifying ongoing branch management with Cradlepoint.

First Choice Loan Services Inc.

Josh Hebert

Vice President Information Technology