Case Study: Fuzzy’s Taco Shop achieves four‑nines WAN uptime and reduced costs with Cradlepoint’s NetCloud Service for Branch

Fast-Growing Restaurant Chain Maximizes Uptime & Increases Cost-Efficiencies with Cradlepoint

Fuzzy’s Taco Shop, a fast-growing fast-casual chain with hundreds of locations across 11 states, faced a critical need for uninterrupted connectivity — especially for Point-of-Sale systems — in many small towns with unreliable wired broadband, while also meeting PCI compliance and supporting guest WiFi and back-office systems. To address these requirements, Fuzzy’s selected Cradlepoint and its NetCloud Service for Branch to provide multi-WAN capabilities, embedded LTE edge routing, cloud management, and built-in security.

Cradlepoint deployed purpose-built branch routers with embedded LTE, managed switches, zone-based firewalls, and NetCloud Manager for zero-touch provisioning and centralized troubleshooting. The deployment delivered "four-nines" WAN uptime, reduced POS downtime and fraud exposure, eliminated many truck rolls, simplified PCI compliance, and enabled rapid, scalable rollouts and firmware updates across hundreds of sites — producing measurable cost efficiencies for Fuzzy’s Taco Shop.

Fuzzy’s Taco Shop

Briton Smetzer

Director of IT Operations