Case Study: Creative Solutions in Healthcare achieves 99.99% network uptime and HIPAA‑compliant connectivity with Cradlepoint failover & NetCloud Manager

Creative Solutions in Healthcare Looks to Cradlepoint to Overcome Network Interruptions

Creative Solutions in Healthcare, the largest independent operator of skilled nursing, assisted living, and independent living facilities in Texas, was experiencing frequent network interruptions at its rural sites that disrupted care and employee morale. The organization needed highly secure, HIPAA‑compliant connectivity with centralized management; it engaged Cradlepoint and evaluated their failover solution, including Cradlepoint failover routers and NetCloud Manager.

Cradlepoint deployed wireless failover routers (with internal cellular modems) and NetCloud Manager to provide instant 4G failover, centralized configuration, monitoring, and security controls. The Cradlepoint solution delivered measurable results—99.99% uptime, improved caregiver satisfaction, stronger protection of ePHI/HIPAA compliance, and 35 current deployments with plans for 75–100 more—restoring business continuity and easing IT operations.

Creative Solutions in Healthcare

Shawn Wiora

Chief Information Officer