Case Study: Children’s Mercy achieves consistent, secure real-time telemedicine diagnostics with Cradlepoint COR Series

Children’s Mercy Kansas City Uses Telemedicine With Real-Time Diagnostics for Specialty Care

Children’s Mercy Kansas City, a free‑standing children’s hospital serving patients birth to 21, needed reliable, always‑on connectivity to deliver specialty telemedicine for patients who are difficult or dangerous to transport. After consumer MiFi devices produced slow speeds, poor video quality, and dropped calls, the health system adopted Cradlepoint’s COR Series 4G LTE routing platform and VPN solution to support mobile telemedicine units, real‑time diagnostics, and secure data transmission.

Cradlepoint deployed its COR Series mobile broadband routers and secure VPN on portable telemedicine units, delivering low‑latency, high‑bandwidth connections that enabled consistent real‑time audio/video and device diagnostics. The Cradlepoint solution expanded Children’s Mercy’s reach into patients’ homes, increased clinician adoption of telemedicine, supported specialty services like pediatric neurology and rheumatology, maintained HIPAA‑compliant data transfer, and let teams safely monitor high‑risk patients without risky hospital transports.

Children’s Mercy

John Baker

Telemedicine & Video Conferencing Analyst