Case Study: ChargeItSpot achieves secure, always-on connectivity for phone-charging kiosks with Cradlepoint NetCloud Service for IoT

Charge It Spot Securely Connects Phone Charging Kiosks in Venues & Retail Stores

ChargeItSpot, a Philadelphia-based provider of free phone-charging kiosks for retailers, malls, casinos, hospitals, and arenas, needed always-on, mobile connectivity that would remain separate from hosts’ corporate networks for security reasons. To meet these needs and support highly variable environments — from stores with a few hundred staff to NFL stadiums hosting up to 90,000 attendees — ChargeItSpot turned to Cradlepoint and deployed Cradlepoint’s NetCloud Service for IoT delivered via purpose-built routers with embedded LTE.

Cradlepoint implemented an IoT solution featuring edge computing, SD-Perimeter security, secure VPNs, multi‑WAN/carrier flexibility, auto-restart, and cloud management in a compact form factor that fits inside the kiosks. The result was steady, reliable connectivity even in crowded stadiums, clear network separation for hosts, faster installations thanks to carrier switching, and responsive support — enabling ChargeItSpot to scale deployments and preserve retailer trust; studies show ChargeItSpot users shop twice as long, convert at higher rates, and spend more, amplifying the business impact of the connected kiosks. Cradlepoint provided the underlying connectivity and management that made this possible.

ChargeItSpot

Robert Kay

Senior Vice President of Operations