Case Study: City of Burbank’s IT Department achieves reliable 24/7 in-vehicle LTE and Wi-Fi connectivity with Cradlepoint

Burbank Police’s Always-Connected Digital Tools Protect Community

The City of Burbank’s IT Department faced persistent connectivity gaps for its police cruisers — whose MDTs, in-car Axon Fleet 2 cameras, Axon Body 3 cameras, ALPRs and AVL systems require reliable LTE and Wi‑Fi — because local mountains and variable carrier coverage made USB modems unreliable and unmanageable. To solve this, the department deployed Cradlepoint’s NetCloud Service for Mobile together with rugged in-vehicle wireless edge routers featuring built-in LTE modems, robust Wi‑Fi and external antennas.

Cradlepoint’s solution delivered multi‑carrier LTE support, Wi‑Fi-as‑WAN for automatic video offload to the Axon Evidence platform, centralized NetCloud management for remote monitoring and rapid troubleshooting (including via mobile app), and scalable security (private networks, VPN, IPS/IDS). As a result, the department achieved consistent, city‑wide connectivity and improved signal strength in vehicles, 24/7 access to critical video and data, reduced time spent on in‑person troubleshooting, and the ability to monitor and manage vehicle data usage remotely.

City of Burbank’s IT Department

Garen Essakhanian

Operations Manager