Case Study: Nebraska Methodist Health System improves HR efficiency and employee experience with ServiceNow HRSD and Cprime

Nebraska Methodist Health System boosts HR services for 120+ years of care with Cprime

Nebraska Methodist Health System, a not-for-profit healthcare provider, faced a challenge with its legacy HR processes which were unable to support timely, interactive services for its growing workforce, especially during the COVID pandemic. To better fulfill its mission and support its colleagues, NMHS partnered with vendor Cprime and implemented the ServiceNow HRSD platform to transform its HR service delivery.

Cprime delivered a ServiceNow HRSD solution that provided self-service options, automated case management, and integration with existing systems. This implementation improved employee satisfaction with HR support, provided a platform for complex HR needs, and contributed to improved patient care by reducing attrition. As a result, Nebraska Methodist Health System strengthened its position as a dominant regional provider.

Nebraska Methodist Health System