Case Study: Clark County improves workspace management with ServiceNow WSD from Cprime

Clark County streamlines 1,120+ spaces in 10 weeks with Cprime

Clark County, Nevada, faced operational inefficiencies in managing its extensive portfolio of over 1,120 indoor spaces across 312 buildings. With legacy systems creating fragmented processes for workspace assignments and moves, the county needed a unified platform to centralize space allocation and improve resource utilization. They partnered with Cprime to deploy the ServiceNow Workplace Service Delivery (WSD) solution to address this challenge.

Cprime implemented the WSD solution in just 10 weeks using its proprietary PASS methodology. The platform provided core capabilities including space management dashboards, indoor mapping, and automated move management workflows. As a result, Clark County gained enhanced visibility into all its spaces, standardized management processes across departments, and established a scalable digital foundation for its workplace operations, requiring only two weeks of post-launch support.

Clark County, Nevada