Case Study: Aon accelerates AI strategy with Cprime’s two-day ServiceNow AI workshop

Aon builds a 40-use-case AI roadmap in 2 days with Cprime

Aon, a global professional services firm, sought a structured path to advance AI across its enterprise. With over 50 potential use cases identified, executives needed clarity on feasibility, value, and how to scale AI on the ServiceNow platform. They engaged Cprime for an AI Strategy and Transformation Workshop to illuminate priorities and accelerate decision-making.

Cprime conducted a focused two-day workshop that convened over 55 participants. Through cross-functional sessions, they documented and prioritized over 40 AI use cases, creating an execution-ready roadmap. The results included executive consensus on investment direction, defined quick-win pilots ready for immediate testing, and clarity on build decisions. Cprime provided Aon with a clear, actionable strategy and a repeatable way to scale AI adoption in just 48 hours.

Aon