Case Study: Molina Healthcare achieves HIPAA-compliant PHI workflow automation with Diplomat MFT from Coviant Software

Molina Healthcare automates HIPAA file transfers with Coviant Software, cutting manual error risk by 95%

Molina Healthcare, a major managed care organization, needed a secure and HIPAA-compliant method to automate the exchange of protected health information (PHI) with partners like pharmacy benefit managers. Their challenge involved eliminating risky manual processes and ensuring encrypted, auditable data flows across complex inbound and outbound workflows. They turned to Coviant Software and its Diplomat MFT solution for a managed file transfer platform.

Coviant Software implemented Diplomat MFT to fully automate Molina Healthcare's critical PHI workflows. The solution provided automated PGP encryption and decryption, secure SFTP transfers, and intelligent routing of data to systems like Epic EHR and cloud storage. This eliminated human error risks and created comprehensive audit trails for HIPAA compliance. The results included a secure, bidirectional data supply chain with proactive alerting and zero manual intervention, ensuring both regulatory adherence and operational efficiency.

Molina Healthcare